At jili49, we take your privacy seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we share it with, and what rights you have as a player in the Philippines. Reading through this page will give you a clear picture of how your data is managed every time you interact with our site.
Information We Collect
When you register for an account on jili49, we collect personal information such as your fullname, date of birth, email address, and a valid mobile number registered in the Philippines. We also collect your chosen username and password at the point of account creation, along with any additional verification documents you submit to confirm your identity. When you use the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. Payment-related information such as your preferred deposit method and transaction history is recorded to process your financial requests accurately and securely. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions on the platform.
How We Use Your Information
The personal data we collect is used primarily to create and manage your jili49 account, verify your identity in line with applicable Philippine regulations, and process your deposits and withdrawals in Philippine pesos (PHP). We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. Technical and behavioural data helps us improve the performance of our site, identify and fix issues, and ensure the platform runs smoothly on mobile devices across the Philippines. We may use aggregated, anonymised data for internal analytics and product development purposes — this data cannot be used to identify you personally. We do not use your personal information to serve third-party advertisements, and we will never sell your data to external marketing companies.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to keep you logged in, remember your preferences, and maintain the security of your session while you browse. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the site. We also use functional cookies that remember choices you have made, such as your preferred language or display settings, so you do not have to re-enter them on every visit. Analytics cookies help us understand how players navigate the platform so we can make improvements — these are anonymised and do not track you across other websites. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the jili49 platform.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for their own commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their services on our behalf. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable data protection laws in the Philippines. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or when we believe disclosure is necessary to protect the rights and safety of our users or the public. In the event of a business restructure or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance.
Data Retention
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents may be kept for a minimum period as required by applicable financial regulations, even after your account has been closed. If you request deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or legitimate business necessity. Anonymised and aggregated data that cannot be linked back to you may be retained indefinitely for analytical and reporting purposes. We regularly review the data we hold and securely delete information that is no longer needed for the purposes for which it was collected.
Security of Your Data
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the jili49 platform is encrypted using secure protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security assessments and keep our systems updated to address emerging threats and vulnerabilities. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
Your Rights as a Data Subject
As a user of the jili49 platform based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw your consent and there is no other legal basis for processing. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided in the Contact section below.
Children's Privacy
The jili49 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the legal age, and any account found to belong to a minor will be immediately suspended and the associated data deleted. If you are a parent or guardian and believe that a minor has registered on our platform without your knowledge, please contact us immediately so we can take appropriate action. We take our responsibility to protect younger users seriously and have age verification measures in place during the registration process to prevent underage access. Our platform does not target, market to, or create content designed to appeal to individuals below the legal gaming age in the Philippines.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors relevant to the operation of the jili49 platform. The most current version of this policy will always be available on this page, and the effective date at the top of the document will indicate when the latest revision was made. We encourage you to review this page periodically so you remain informed about how we are protecting your information. If we make material changes that significantly affect your rights or the way we handle your data, we will provide a prominent notice on the platform. Your continued use of jili49 after any changes have been posted constitutes your acceptance of the updated Privacy Policy.
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili49 handles your personal data, you are welcome to reach out to our dedicated support team. We are committed to responding to all privacy-related enquiries promptly and transparently. You can contact us by email at the address listed in the footer of this page — please include your registered account username and a clear description of your request so we can assist you as efficiently as possible. For formal data subject access requests or complaints, we recommend putting your request in writing so we have a clear record to work from. We aim to acknowledge all privacy enquiries within three business days and to resolve them fully within the timeframes required by Philippine data protection law.
Now that you know exactly how jili49 protects your personal data, you can enjoy our casino games, bingo rooms, and mobile platform with complete peace of mind. Filipino players across the Philippines trust us to keep their information safe — join them today.